Before digging into individual reviews, ReviewX’s Dashboard gives you a bird’s-eye view of how your review collection is actually performing — how many requests went out, how many were opened, and how many turned into an actual review.
Where to find it
Go to ReviewX → Dashboard.
What the charts show
- Sent — how many review-request emails went out over the selected period.
- Opened — how many of those emails were opened.
- Clicked — how many recipients clicked through to the review form.
- Reviews Collected — how many of those clicks turned into a submitted review.
Why this matters
These four numbers form a funnel. A high send count with a low open rate points to a subject-line problem — see Managing Review Reminder Email Content. A healthy open rate but weak click-through suggests the email body or call-to-action needs work. Good clicks but few completed reviews often means the form itself is too much friction, or a discount incentive might help — see Setting Up Discount for Review.
