ReviewX allows you to send the email to remind your customer to give a review of the item(s) they purchased from your shop. To send the review reminder email follow these steps below.
Step 1: Go to your WordPress Dashboard and navigate to wp-admin -> ReviewX -> Review Reminder > Email Content. This is the place where you can set up the review reminder email.
Step 2: Write a catchy & attractive subject for the review reminder email. The ‘Reminder Subject’ also support the preset placeholders, such as [SHOP_NAME]
Step 3: This step about the main email content. By default, you’ll find a basic HTML template with the ready-made content. You can modify the content whenever you want.
Step 4: It’s kinda slightly adventurous stuff. If you wish to change the email template or modify the default template, yes you can do it form here.
Step 5: ReviewX offers you some of the ‘Preset Placeholder‘ to write the review reminder email with dynamic data. The following placeholders are available as built-in.
- [CUSTOMER_NAME]
- [SHOP_NAME]
- [ORDER_ID]
- [ORDER_DATE]
- [ORDER_COMPLETED] (when the order status been changed to ‘completed’)
- [ORDER_ITEMS] (list of products of the current order)
- [MY_ORDERS_PAGE] (WooCommerce ‘My-account > Orders’ page link)
- [MY_ACCOUNT] (WooCommerce ‘My-account’ page)
Step 6: All set, now you’re ready to hit the ‘Save & Send Email’ button. Once you trigger, ReviewX will detect all the orders and their items without the review and will send the email to the respective customers.
The email will look like this and replace the third bracket content [] content with actual content dynamically.
Note: To send the review reminder email you have to make sure that your WordPress mail delivery is working properly. Don’t worry you can test that using WP Mail by WPForms plugin
Having difficulties? Feel free to reach out to our Dedicated Support Team.
