You have control, based on the order status you can decide when customers should have the option to submit a review.
To manage the order status for reviews, go to your WordPress Dashboard and navigate to wp-admin -> ReviewX -> Settings then settings tab.
![](https://reviewx.io/wp-content/uploads/2020/07/enable_order_for_specific_order_status-1024x739.png)
For any further query please feel free to reach out to our Dedicated Support Team.