By default, deciding whether new customer reviews publish instantly or require manual administrator review is critical for balancing social proof momentum with store spam prevention. ReviewX gives you direct control over this workflow through the Review auto approval setting.

How to Configure Review Auto-Approval

1. Navigate to ReviewX → Reviews in your WordPress admin menu.
2. Click on the Review settings tab at the top.
3. Locate the Review auto approval toggle [1] in the settings list.
4. Toggle On (Enabled): When active, newly submitted customer reviews bypass the moderation queue and publish immediately on your product pages. This is recommended if you have reCAPTCHA enabled and want fresh social proof to appear without delay.
5. Toggle Off (Disabled): When switched off, every submitted review is marked as Pending. Reviews remain hidden from the storefront until an administrator inspects and approves them in ReviewX → Reviews → All reviews.
6. Click Save at the bottom right to apply your changes.

Approving Pending Reviews

If auto-approval is disabled, you can easily review and publish pending submissions:

• Go to ReviewX → Reviews → All reviews.
• Click the Pending tab to view all submissions awaiting moderation.
• Click on a review to inspect its contents, criteria ratings, and reviewer verification.
• Change the status pill from Pending to Published to instantly make it visible on your product page.