Standard single-star reviews do not always capture what makes a product great. Multi-criteria ratings allow your customers to rate specific aspects of their purchase — like fabric quality, shipping speed, and value for money.

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Step 1: Access Multi-Criteria Settings

Go to ReviewX → Reviews → Review settings and locate the Review on multi-criteria [1] setting row.

Step 2: Add and Organize Criteria

Toggle the switch to active to open the criteria manager:

• Edit Criteria Names: Type in the criteria names relevant to your catalog (e.g., Quality, Delivery, Price).
• Add Criteria: Click + Add another criteria to create new rating parameters (up to 10 criteria on the Pro / Agency plan).
• Reorder Criteria: Use the drag handle icon on the left to reorder how criteria appear on the storefront.
• Delete Criteria: Click the red trash icon next to any criteria you wish to remove.

Step 3: Save

Click Save. ReviewX will automatically calculate average ratings across all criteria and display both individual criterion bars and the aggregate score on your product pages.