A single star rating tells a shopper “how good,” but not “good at what” — multi-criteria reviews fill that gap, letting customers rate a product on Quality, Value for Money, Shipping Speed, or whatever dimensions matter for what you sell.
Step 1: Open Review Settings
Go to ReviewX → Reviews → Review Settings.
Step 2: Add and order your criteria
Add each criterion by name, and drag-and-drop to reorder them. Remove any you don’t need. How many criteria you can add depends on your plan — upgrade if you hit the limit and need more.
Step 3: Save
Click Save. Product pages now collect and display ratings per criterion, alongside the overall average.
Editing or removing a criterion later
Return to the same Criteria section anytime — renaming or removing a criterion doesn’t delete past reviews, but it does stop new reviews from rating against it.
Displaying the breakdown
The criteria breakdown shows automatically on the default review widget. To place it elsewhere, use the [rvx-criteria-graph] shortcode, widget, or block.
