Text-only reviews ask shoppers to take a stranger’s word for it. Photos and videos let customers see the product in real use before they buy — ReviewX supports both, as separate settings you can turn on independently.
Step 1: Enable photo reviews
Go to ReviewX → Reviews → Review Settings and turn on Allow Photo Review. Customers can now attach one or more images to their review.
Step 2: Enable video reviews (Pro)
Turn on Allow Video Review to let customers upload a product video directly from their phone or computer. This option is available on paid plans.
Where uploads appear
The upload control shows on both the single product page review form and the “leave a review” form in the customer’s My Account order table — wherever a customer can submit a review, they can attach media if you’ve enabled it.
Displaying attachments
Photo/video attachments show inline with each review automatically. Customers can also filter the review list to show only reviews with attachments — see Extensive Filtering of Reviews.
