Easy Digital Downloads (EDD) is the leading WordPress eCommerce solution for selling digital products — including software licenses, WordPress plugins and themes, eBooks, audio tracks, digital artwork, and design templates. In the digital economy, buyers cannot physically touch a product before purchasing, making authentic customer reviews and technical ratings vital for overcoming purchase hesitation.
Thank you for reading this post, don't forget to subscribe!ReviewX works out of the box with Easy Digital Downloads. Because EDD registers downloadable products under the custom post type download, ReviewX’s custom post type handler (CptHelper.php) detects and empowers EDD downloads with verified buyer badges, multi-criteria ratings, and photo/video attachments.
1. How Easy Digital Downloads Maps to ReviewX
In standard WordPress architecture, EDD stores its store items under the registered post type download:
- Each software package, ebook, or digital download has a unique WordPress Post ID.
- Customers completing checkout receive confirmed purchase records in EDD orders.
- ReviewX automatically recognizes the
downloadpost type in ReviewX → Custom Post Reviews.
2. Step-by-Step Guide: Activating ReviewX for EDD Downloads
To enable multi-criteria reviews across all your Easy Digital Downloads products:
- In your WordPress dashboard, navigate to ReviewX → Custom Post Reviews.
- Click the Add post type button in the upper toolbar.
- Select Downloads (
download) from the dropdown list. - Click the Settings (Gear) icon next to the Downloads row to configure digital criteria:
- Criteria 1: Ease of Setup & Installation
- Criteria 2: Code Quality & Performance
- Criteria 3: Documentation & Support
- Criteria 4: Overall Value
- Toggle on Allow photo reviews so developers and buyers can attach screenshots of their setup or workflow results.
- Click Save to apply the configuration.
(1) Custom Post Type Table: Displays EDD
download items alongside products.(2) Settings: Tailor criteria specifically to software, eBooks, or creative downloads.
(3) Add Post Type: Instantly enrolls the EDD post type into ReviewX.
3. Displaying Reviews on Single Download Pages
Depending on your theme and template structure, you can render reviews for your downloads using three convenient approaches:
- Automatic Comments Integration: Standard EDD themes that include WordPress comments on single download pages will automatically display the ReviewX form and review list.
- Embed via Shortcode: Add the review list to your single download description or custom layout:
[rvx-review-list post_type="download" filter="on" per_page="8"] - Criteria Graph Widget: Showcase aggregate download ratings prominently above your pricing table:
[rvx-criteria-graph post_type="download"]
4. Verified Purchaser Badges for EDD Buyers
When a registered customer who purchased the digital item submits a review, ReviewX cross-references their user ID and purchase history, automatically awarding the official Verified Purchaser Badge. This signals to new shoppers that the review comes from an authenticated license holder.
