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How to Manage the First Review Request Email

The first review request is the initial nudge a customer gets after their order completes — the highest-converting of ReviewX’s reminder stages, since it lands while the purchase is still fresh.

Step 1: Open Reminder Settings

Go to ReviewX → Review Reminder → Reminder Settings and enable First Review Request.

Step 2: Customize the email

Go to Email Content and edit the banner, subject, body, and button text for this stage.

Step 3: Save

Click Save. This email now sends automatically based on your configured delay after order completion.

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Updated on 03/08/2026