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Manage WooCommerce First Review Request Email Using ReviewX

ReviewX allows you to send an email to request your customers to leave a review of an item they bought from your shop by using the first review request email feature. This feature will help you to gather reviews from your customers efficiently. 

When you have already installed and activated WooCommerce on your site, you can follow this step-by-step guide to configure how to manage the first review request email below: 

Step 1: Select WooCommerce Reminder Settings

First, you have to install and activate  ReviewX on your WordPress website. Then go to your WordPress dashboard and navigate to ReviewX → Review Reminder. Click on the ‘Reminder Settings’ tab.

Step 2: Enable the First Review Request Email Option

Next, toggle the switch to activate email requests for the ‘First Review Request‘ and customize the settings as needed.

Step 3: Customize the Email Template

Now, you need to go to the ‘Email Content‘ section and update the content (i.e, Email Banner, Email Subject, Email Content, Button Text) for the ‘First Review Request‘ to your preference. Finally, click the ‘Save‘ button to apply the changes.

This is how you can enable and customize the first review request email to increase customer satisfaction and the number of product reviews on your site using ReviewX.

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Updated on 09/01/2025