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How To Configure the ReviewX Settings Panel

The ReviewX settings architecture provides a powerful, centralized control panel for configuring every aspect of your review collection, display, moderation, email automation, and site security.

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ReviewX General Settings Panel

1. General Settings Panel

Navigate to ReviewX → Settings → General settings to configure foundational store branding:

  • Shop Logo (Callout [1]): Upload your store’s high-resolution brand logo. This logo appears automatically in customer review reminder emails, discount voucher notifications, and admin reply badges.
  • Brand Color Code: Define your brand’s primary accent color (hex code) used across buttons, star filters, and review highlights.
  • Date Format: Select how review submission timestamps are displayed to visitors (e.g. F j, Y or Y-m-d).
  • Review Admin URL: Specify the custom admin landing URL for managing customer submissions.

2. Review & Widget Settings

Open ReviewX → Reviews to access storefront display and moderation rules:

ReviewX Widget Settings Layout and Theme Customization

  • Widget Settings: Switch between List, Grid, or Masonry storefront layouts (callout [1]). Customize rating star fill colors, criteria graph bars, and pagination limits.
  • Multi-Criteria Management: Create granular rating criteria (e.g. Quality, Delivery, Price) so customers provide detailed, multi-dimensional feedback.
  • Submission Policies: Choose whether to accept reviews from Anyone or restrict submissions strictly to Only verified owners who completed a purchase.
  • Auto-Approval: Decide whether reviews publish immediately or queue for admin moderation.

3. Security & Spam Protection

ReviewX Security Settings Google reCAPTCHA

In ReviewX → Settings → Security:

  • Enable Google reCAPTCHA (v2 Checkbox or v3 Invisible) on your review submission forms to block automated spam bots and fraudulent reviews.
  • Enter your Google reCAPTCHA Site Key and Secret Key, select your threshold sensitivity, and save settings.

4. Custom SMTP Integration

ReviewX SMTP Server Integration and Shop Logo

In ReviewX → Settings → SMTP:

  • Connect your dedicated SMTP server (SendGrid, Mailgun, Amazon SES, or Gmail) to ensure review request emails and discount coupons achieve 100% inbox deliverability.
  • Enter your SMTP Host, Port (587 / 465), Username, Password, and Encryption type (TLS / SSL).
  • Send an automated test email to confirm successful server connection.
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Updated on 22/09/2026