At ReviewX, we’re committed to transparency and ensuring our customers are fully informed before making a purchase. We highly recommend exploring our live demos and often available free versions of our products to ensure they meet your needs. For any queries or clarifications, our dedicated support team of experts is at your service via email, live chat (the quickest option), or social media.
Refund Policy Overview:
While we strongly stand by the quality of our products, we acknowledge that occasional discrepancies may arise, much like any software. If you encounter an unresolved bug rendering the system unusable, we’re more than willing to provide a full refund within 14 days of your initial purchase. It’s important to note that issues arising from third-party plugins are beyond our responsibility.
Key Points to Note:
- We’re unable to process refunds for technical issues unless given the opportunity to assist you adequately. Should we fail to resolve the problem, a refund will be issued. Prior to requesting a refund, please reach out to us via live chat, specifying your issue in detail and providing relevant screenshots.
- Refunds are only applicable within the initial 14-day purchase window; after this period, refund requests cannot be accommodated.
- Refunds won’t be granted if you opt not to use the purchased products or if the purchase was made mistakenly. We’re committed to supporting our products and aiding in problem-solving, but we expect customers to understand their purchase thoroughly.
- Refunds will not cover any custom features not available at the time of your purchase.
Agreement to Policy:
By placing an order for any of our products, you confirm that you have reviewed this refund policy thoroughly. This indicates your complete acceptance of the terms outlined herein. We kindly ask those who do not agree with these terms and conditions to refrain from placing an order.