Customers are more likely to submit product reviews if you include a discount offer in your review request email. No need to worry if your customer hasn’t posted a review after the “First Review Request” email notification. ReviewX allows you to send another automated “Follow Up Review Request” email with a discount offer to your preference.

Please follow these steps to offer discount coupons to your customers:

Step 1: Select WooCommerce Reminder Settings

From Wp-admin, open ReviewX → Discount for Review → Review for Discount

Step 2: Enable the follow-up review request email Option

Next, toggle the switch to activate email requests for the ‘Discount for Follow up Review‘ and customize the settings as needed.

‍Note: ReviewX offers two types of discount codes. 

• ‘Auto Generated Single Use’ provides each customer with a unique discount code for one-time use. And,
• ‘Single Code For All’ offers customers the same discount code.

When “Auto Generated Single Use” will be used for display;

Step 3: Customize the Auto Generated Single Use for demonstration.

Note: Discount Customization Options;

• Discount Type: You can choose the percentage of the product price or a Fixed amount.

• Discount Value: You can customize how much discount you want to avail for the customers. 

• Expired in: Choose the expiration date and time of the product code. End of that given period, the code will be invalid.

When “Single Code For All” will be used for display;

Step 4: Customize the Single Code For All for demonstration.

Note: Discount Customization Options;

• Discount Code: You can create the discount code for the products

• Discount Type: You can choose the percentage of the product price or a Fixed amount.

• Discount Value: You can customize how much discount you want to avail for the customers. 

• Expired in: Choose the expiration date and time of the product code. End of that given period, the code will be invalid.

Note: To make these settings more effective, you can consider adding these additional configurations as well in the Auto Generated Single Use and also the Single Code For All.

Usage Restriction: Set limits on the discount code by defining a minimum and maximum spend.

• Minimum spend: Set a minimum purchase amount that customers must meet to use the discount code.
• Maximum spend: Define the maximum purchase amount eligible for the discount code.

Usage Limit: Control how discounts are used by setting limits.

• Usage limit per coupon: Specify how many times the discount code can be used in total. Once this limit is reached, the code will no longer be valid.
• Usage limit per user: Define how many times an individual customer can use the discount code, ensuring fair usage.

Now customers will get a discount coupon if they have posted a review using the “Write a Review” button from the follow up review request email. 

Have a great experience with ReviewX. Feel free to reach out to our Dedicated Support Team.