Whether you want your review section to say “Customer Feedback”, “Verified Buyer Stories”, or need to tailor form input labels to match your store’s brand voice, ReviewX provides flexible tools to customize both the visual styling and the text content of all review labels.

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Method 1: Customize Label Typography & Colors via Customizer

To change how labels appear visually on your product pages:

1. Go to Appearance → Customize → ReviewX.
2. Navigate to the section containing the labels you wish to restyle:
   • Reviews overview: Customize the “Average Rating”, “Total Reviews”, “Recommendation”, and “Review Criteria” labels.
   • Filter & sort: Customize the “Filter by”, “Sort by”, and button labels.
   • Review cards: Adjust “Reviewer Name”, “Verified Owner”, “Review Date”, and “Helpful Votes” text.
   • Review form: Adjust labels for “Review Title”, “Review Description”, “Full Name”, “Email Address”, “Attachment”, and “Recommend This Product”.
3. Adjust the Colour, Text Font Size, and Font Weight (Regular 400, Medium 500, Semibold 600, or Bold 700).
4. Click Publish to apply the changes site-wide.

Method 2: Customize Multi-Criteria Labels in ReviewX Settings

If you use multi-criteria ratings (e.g. “Quality”, “Value”, “Comfort”, “Delivery”), you can customize these labels directly inside the plugin settings:

1. In your WordPress dashboard, navigate to ReviewX → Settings → Review Criteria.
2. Edit existing criteria titles or click Add Criteria to create new rating dimensions.
3. Assign specific criteria to product categories or custom post types.
4. Click Save Settings. The new criteria labels will immediately display in both the review submission form and the rating summary breakdown.

Method 3: Modify Text Labels Using Loco Translate or Filters

Every text string in ReviewX is wrapped with standard WordPress internationalization functions (__() and _e()). You can change any default phrase (such as changing “Write a review” to “Leave Feedback”) without touching plugin source code:

1. Install and activate the free Loco Translate plugin from Plugins → Add New.
2. Go to Loco Translate → Plugins → ReviewX.
3. Select your store’s language (or English).
4. Use the search filter to find the label you wish to modify (e.g. Write a review or Verified Owner).
5. Enter your custom replacement wording in the translation pane.
6. Click Save. The updated wording will immediately render on your storefront.