While star ratings quantify satisfaction, a direct recommendation answers the ultimate buyer question: “Would people who bought this item actually recommend it to a friend?”. Highlighting that 96% of buyers recommend this product provides immediate, persuasive clarity that accelerates buying decisions. ReviewX features a native Product Recommendation System that collects buyer recommendations at review submission and showcases aggregate recommendation percentages prominently across your storefront.
The Power of Net Recommendation Scores
E-commerce studies consistently show that binary recommendation percentages (“98% of customers recommend this item”) are absorbed faster by mobile shoppers than multi-star averages, driving higher cart additions on single product pages.
How Product Recommendations Work in ReviewX #
The recommendation workflow consists of two touchpoints:
- At Submission: When a customer submits a review (via the on-site form or from a Review Reminder email link), an intuitive prompt asks: “Would you recommend this product to a friend?” with a simple checkbox or thumbs-up selector.
- On the Storefront: ReviewX calculates the aggregate recommendation percentage across all verified reviews and displays a prominent badge (e.g., 95% of buyers recommend this) within the product’s review summary widget. In addition, individual review cards feature an authentic green badge: “✓ Recommended”.
Step-by-Step Configuration Guide #
Step 1: Open Review Settings #
From your WordPress dashboard, navigate to ReviewX → Reviews → Review settings.
Step 2: Enable the Recommendation Feature #
Scroll down to find the Recommendation option (marked with Badge 1). Toggle the switch to the ON position.
Step 3: Save Changes #
Scroll down and click Save changes (marked with Badge 2). ReviewX instantly updates its submission form schema and widget aggregation templates.
Customizing Storefront Recommendation Presentation #
Once enabled, you can further fine-tune how recommendations appear through ReviewX → Reviews → Widget settings:
- Summary Header Placement: Position the recommendation percentage directly alongside your overall star rating and multi-criteria breakdown.
- Individual Review Badges: Display a distinct green checkmark or thumbs-up icon next to the reviewer’s name to highlight verified recommendations.
- Filter Integration: Allow shoppers to filter the review list to show only reviews from customers who recommended the item.
Automating Recommendations via Email
ReviewX automated review reminder emails include direct deep-links that pre-select the recommendation prompt, maximizing completion rates among verified buyers.
