Introducing ReviewX v3: Built to Be No.1 for WordPress and WooCommerce

Today, ReviewX v3 is officially here.

It’s the biggest release in ReviewX history: a ground-up rebuild of the plugin, the cloud behind it, our website, demo and documentation. Every screen is new. The core is new. And every decision behind it was shaped by the people who use ReviewX every day.

That’s you. Thousands of WooCommerce stores run ReviewX, and over the years you told us exactly what you expected. When we fell short, you said so. Some of you even uninstalled, and still kept checking back to see if we’d improved.

That belief pushed us to build something worthy of it. Welcome to ReviewX v3.

We stopped patching. We rebuilt.

The feedback was clear. Store owners wanted review emails that reliably send. Data they can trust. Reviews that look right on their store. Pricing that makes sense. Support that answers. And a reason to open the dashboard beyond moderating a review.

No single update was going to fix all of that. So we rebuilt ReviewX from the ground up: a new core, ReviewX Cloud behind it, a new admin and storefront, store intelligence, a new support system, new pricing, and a new website, demo and documentation.

The goal we set was ambitious, and we’ll say it plainly: we want ReviewX to be the No.1 review system for WooCommerce. Not the one with the longest feature list. The one stores never need to leave.

We shipped ReviewX 3 quietly a week ago. Before asking for your attention, we wanted it running on real stores. It is. Here’s what changed.

You told us why you left. Here’s what we fixed.

When people left ReviewX, they told us why. We listed every reason and rebuilt around them.

Sync you can rely on. Updating runs one full sync of your reviews, reviewers and orders. A review that fails to save in WordPress never reaches the cloud, so it can’t skew your ratings.
Review reminder emails that send. Reminders were rebuilt with working test emails, your shop logo, email logs and unlimited sending through your own SMTP.
Discounts for reviews that work. Discount emails and test sends are fixed, and choosing which products qualify is now a searchable list with thumbnails.
Numbers that match. A new Duplicate & orphan reviews tool cleans up stray records. Your dashboard shows the exact average, so 4.44 no longer looks like 4.
Plays well with caching. ReviewX clears common page caches when reviews or settings change, and cached reviews display correctly.
Fewer conflicts, less lag. The storefront uses its own styles and loads only on pages that show reviews. The admin is rebuilt from scratch on a new design system.
Import without the headache. Bring reviews from CSV or tools like Yotpo, Loox and Fera. Existing WooCommerce reviews sync on their own.
Works with your builder. Gutenberg blocks with live previews, Elementor widgets, classic widgets, and shortcodes for Divi, Oxygen and the rest.

Don’t take our word for it. Every one of these takes minutes to check on your own store.

What “rebuilt from the ground up” actually means

A new core, connected to ReviewX Cloud. ReviewX Cloud sends your review emails, creates discount codes, prepares insights and keeps rating numbers fast. Review rules like verified buyers only, one review per customer, allowed media and consent are now enforced on the server, not just in the browser. reCAPTCHA v2 and v3 are verified server-side too.

Your reviews stay yours. Every review also lives in WordPress. If you ever leave ReviewX, your reviews stay on your site as regular reviews. A new cleanup tool finds duplicates and reviews left behind in the cloud, so your ratings stay accurate.

A new admin. Every screen is rebuilt on a new design system, responsive down to a phone, with its own light and dark theme. Filter reviews by post type. See the exact star average on your WordPress dashboard, so 4.44 no longer looks like 4.

A new storefront. The reviews section, review form, shortcodes, blocks and My Account form share one design. They’re responsive, right-to-left ready and keyboard accessible. They’re also lighter: ReviewX loads its assets only on pages that show reviews.

Intelligence you can actually act on

Most dashboards give you charts. ReviewX 3 gives you a to-do list.

Store insights, included on every plan including free, look at your orders and reviews and surface five things worth your time:

Unhappy customers waiting: 1 or 2-star reviews with no reply after two days
Orders never asked: delivered orders that never got a review request, and why
Best sellers without reviews: top products with fewer than five reviews
A weak criterion: for example, Delivery rated well below Quality
Reminder timing: when customers actually review versus when you ask

Each suggestion comes from a fixed, transparent rule and shows the number behind it. No AI scores, no guesswork.

You also get the review journey, from delivered to asked, opened, clicked and reviewed, so you know whether to fix your timing, your email or your form. A five-number scorecard tracks rating, new reviews, review capture, reply rate and photo reviews. When at least 25 similar stores qualify, you’ll see how you compare. No other store’s data is ever shown.

Reviews that look like they belong

Your store has a design. Your reviews should match it.

Light and dark mode that follows your theme. ReviewX detects common dark mode classes, attributes and plugins, reads the page background and switches live when a visitor toggles. Unusual theme? Add its selector and ReviewX matches it exactly.
147 Customizer options, per post type. Colours, fonts, radius, cards, bars, replies, media, buttons and pop-ups, with a live preview. Products set the default; courses, listings or services can inherit it or get their own look.
Shortcode Designer. Pick any ReviewX shortcode, set it up with plain options and watch a live preview on desktop or mobile, light or dark. Copy it as a shortcode or a PHP template line.
Every builder. Gutenberg blocks with live previews, Elementor widgets, classic widgets, and shortcodes for Divi, Oxygen and the rest.

Collect more reviews without chasing them

The essentials that bring reviews in are all here and all improved: review request emails with test sends and logs, automatic reminders and follow-ups on paid plans, discounts for reviews with easier product targeting, photo and video reviews, multi-criteria ratings and a new recommendation bar on product pages. Google rich snippets help your stars show up in search.

Pricing that’s simple, support that answers

We rebuilt how we charge and how we help, too.

Free forever for one store, with photo reviews, review emails, discounts for reviews and Google review stars.
Every feature on every paid plan. Paid plans differ only in how many stores you connect. Pro starts at $5 a month.
Try before you pay. A 14-day Pro trial with no card, and a 14-day money-back guarantee.
Real people on every ticket. Our team helps you set up, switch from another tool and get more from your reviews.

A new home for ReviewX

Alongside the plugin, we rebuilt everything around it:

A new website at reviewx.io that explains ReviewX in plain words
A live demo store at demo.reviewx.io with every feature and shortcode running
New documentation at reviewx.io/docs
A full changelog at reviewx.io/changelog

Tell us what you think

You pushed us this far. Keep doing it. Try ReviewX 3, then tell us what works and what doesn’t, in the support forum, the community group or by opening a ticket.

Get ReviewX 3

Already using ReviewX? Update from your WordPress dashboard. The first update runs one full sync, so your existing reviews, reviewers and orders pick up every improvement.

Uninstalled ReviewX at some point? Reinstall it free from WordPress.org and reconnect your account. Your reviews are still in WordPress, waiting.

New to ReviewX? Install it free from WordPress.org or start a 14-day Pro trial, no card required.