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How to Filter Before Sending a Review Reminder Email

Rather than reminding every eligible customer at once, ReviewX lets you filter which orders get a reminder before you send — useful for targeting a specific batch instead of blasting your entire order history.

Step 1: Open Reminder Emails

Go to ReviewX → Review Reminder → Reminder Emails and click Filter & Send Reminder.

Step 2: Set your filter conditions

In the popup, filter by order status and by a custom order date range. Only orders in a status you’ve marked eligible for reviews can be filtered this way — see Displaying Reviews Based on Order Status if you need to adjust that first.

Step 3: Send

Confirm your filters and send — only orders matching your criteria receive the reminder.

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Updated on 03/08/2026