Regularly exporting your customer reviews is essential for business intelligence, quarterly product satisfaction audits, offline backups, and cross-channel marketing campaigns. Having full access to your raw review data allows marketing teams to isolate five-star quotes for ad copy and empowers product managers to identify recurring defect trends in low-rated reviews. ReviewX features a built-in CSV Export Tool that lets store owners filter and export reviews with a single click.
100% Data Portability
Unlike proprietary cloud platforms that lock your review data behind paid exports, ReviewX maintains full MySQL data ownership on your WordPress database, allowing unlimited free CSV exports at any time.
Step-by-Step Export Guide
Step 1: Open the Export Tool
In your WordPress admin sidebar, navigate to ReviewX → Import / Export and click on the Export tab (marked with Badge 1).
Step 2: Configure Your Export Criteria
ReviewX allows you to filter the exported data set before generating the file (marked with Badge 1):
- Date Range: Select custom start and end dates to export reviews collected during a specific promotional campaign or quarter.
- Product Scope: Export reviews across your entire store or restrict the export to a specific WooCommerce product category.
- Rating Filter: Choose whether to export all ratings or filter specifically for 5-star testimonials (for marketing) or 1-to-2 star reviews (for customer service resolution).
Step 3: Generate the CSV File
Click the Export reviews button (marked with Badge 2). ReviewX compiles the records and initiates an instantaneous browser download of your formatted CSV file.
Exported CSV Columns Breakdown
The exported file contains exhaustive review metadata for comprehensive reporting:
review_id: Unique comment ID in WordPress.product_id&product_title: The associated item.author_name,author_email&verified_owner: Customer verification status.overall_rating: Aggregate score (1–5).criteria_scores: Individual scores for all enabled multi-criteria dimensions.review_content&review_title: Complete customer feedback text.recommendation: Binary customer recommendation status (1 = yes, 0 = no).attachment_urls: Direct media links to uploaded customer photos and videos.
