Some shoppers love leaving thorough product feedback but prefer not to display their full personal name publicly — particularly in health, wellness, personal care, or gifting niches. ReviewX supports anonymous review submissions to maximize your response rates without sacrificing reviewer comfort.
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How to Allow Anonymous Reviews
- Go to ReviewX → Reviews → Review settings.
- Scroll down to the Allow anonymous review option [1].
- Toggle the switch On.
- Click Save to confirm your selection.
Customer Experience and Privacy
When this feature is enabled:
- The frontend review submission form includes an optional checkbox allowing the customer to submit anonymously.
- On the public storefront, the reviewer’s name is masked (e.g., displayed as Anonymous or an abbreviated initial), protecting customer privacy.
- In your WordPress admin dashboard (ReviewX → Reviews → All reviews), store administrators can still view the underlying customer email and order ID to verify authentic purchase history.