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How to Import Product Reviews and Ratings From Different Sources Using ReviewX

ReviewX offers an amazing feature that allows you to seamlessly import product reviews from one site to another. This functionality enables you to efficiently transfer all product reviews and ratings between online stores, saving time and ensuring a smooth transition

Follow these Steps to Use the Review Import Feature in ReviewX

Step 1: Go to ReviewX Import/Export Settings

From Wp-admin, open ReviewX Import/Export. Now, click on the ‘Import’ section.

Step 2: Upload CSV file

To import review, ReviewX takes a CSV (Comma-Separated Values) file as input. You need to upload a CSV ( UTF-8 Encoded ) file to import your product review.

Click the ‘Choose File’ button to upload the CSV file, then click the ‘Upload’ button to complete the action as well as proceed to the mapping section.

Step 3: Column Heading Selection For Mapping

Select a column from the file to group your reviews. It is recommended to group by product title.

Step 4: Map Import Column

Based on the selection of a column heading, the column name appears in this section, and the dropdown data is automatically populated.

The left-side column items will be populated based on headers from the uploaded CSV file, and the right side is system attributes.

Step 5: Import Review

Select the fields to be imported. Product rating, review content, customer name, and email are required filed. After selection, click on the import button. Reviews will be imported with a success popup. Duplicate reviews (if any) will be automatically skipped.

Review Import History

After importing each batch of CSV files, we keep this history with detailed information. After importing a batch of reviews if you think you want to delete those reviews, then you can revert it. All reviews of that batch will be deleted.

Having difficulties? Feel free to reach out to our Dedicated Support Team.

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Updated on 10/01/2025