Once ReviewX is installed and activated, the last step is connecting it to your ReviewX account — this is what unlocks your plan’s features (free or paid) and starts syncing your store’s products, orders, and customers so ReviewX can start collecting reviews.
Step 1: Open the ReviewX login screen
Right after activation, WordPress redirects you to the ReviewX login screen inside your dashboard. If you land somewhere else first, click ReviewX in the WordPress admin menu to get there.
Step 2: Log in with a license key or your account
You have two ways in:
- License Key — paste the key from your Client Portal → Licenses page. This is the required method for agency/multi-site accounts.
- Email & Password — sign in with the same email/password you use for the ReviewX Client Portal. A free account is created automatically the first time you connect a site this way, if you don’t already have one.
Step 3: Let the initial sync finish
Once you’re logged in, ReviewX automatically syncs your products, orders, customers, and existing reviews to your account in the background — typically 5–10 minutes depending on store size. You can keep using wp-admin normally while this runs; a progress indicator shows on the ReviewX dashboard until it completes.
Step 4: You’re connected
Once sync finishes, every feature your plan includes is active — multi-criteria ratings, review reminder emails, discount-for-review campaigns, and so on. There’s no separate Pro plugin to install; upgrading your plan later simply unlocks more features in the same install.
Troubleshooting
Stuck at login or sync? See Troubleshooting Login Errors, or reach out to our support team.
