How to Add Photo & Video Reviews in Your WooCommerce Store

Did you know that 91% of consumers look for photo and video reviews before making a purchase?

Nowadays, people are not convinced by only reviews. They crave authentic, user-generated content that shows a genuine glimpse of real customer experiences.

This is where photo and video reviews become invaluable. It breaks the hesitations from traditional reviews and works as a buying decision-maker.

But there’s a catch- WooCommerce doesn’t support photo and video reviews out of the box.

The only way is by using code. As writing code requires coding expertise; you can make it by yourself or hiring a developer can cost you a fortune.

But there’s a free and easier solution, and that’s using a third-party plugin.

Among several tools in the market, ReviewX is the best WooCommerce photo and video review plugin that can help you add visuals without coding.

Here is how you do it:

Note: Before proceeding with adding visual reviews, ensure that both WooCommerce and the ReviewX plugin are installed to their latest versions.

Step 1: Enable Photo & Video Review Options in ReviewX

ReviewX lets you enable both photo and video review options in its settings. But the photo reviews have one extra way to enable.

The extra is when you are on start ReviewX

Activating the ReviewX plugin will redirect you to the quick setup mode. Then forwarding with the setup will let you show the ‘Allow Photo Review’ option. Just enable it.

The other is in the ReviewX settings

Here’s how:

• Simply go to Reviews> Review Settings. 

• Scroll a bit and toggle to enable the ‘Allow Image Review’ option. 

When you are enabling photo reviews in its settings, you may have noticed that the video review option is just later than the photo review options.

Now let’s enable video reviews with the same process as photo reviews in ReviewX settings. Scroll a bit and you will get the toggle button to enable video reviews.

But here’s a caution, if you are using a free plan of ReviewX, you can’t able to turn on the video review button. Because this is one of the premium features of the ReviewX. 

So, you have to buy ReviewX (at an affordable price) if want to support your customer with video reviews. Then it will show the option to enable video reviews. 

Step 2: Add Photo Reviews in Your WooCommerce Store

Now check on your store, photo reviews should load, along with the option to upload photos.

Here is how your customer will see and use this:

Note: ReviewX supports the image upload size up to 10MB

Step 3: Add Video Reviews in Your WooCommerce Store

Follow the same previous photo review step to add video reviews to your WooCommerce store. 

Here’s how you can:

Add Photo & Video Reviews by Using Custom Code (Not Recommended)

Using ReviewX makes the process super easy with user-friendly customizations all over.

But sometimes you may not want to use any plugin, be it for personal preference, custom solutions, or anything else.  

That’s where you’ll need custom coding to enable photo & video reviews on your store. 

However, we don’t recommend coding due to its compatibility issues, time-consuming things, and higher prices. (hiring developer or expertise)

Else, if you want to… you can proceed.

Why Choose ReviewX to Add Photo & Video Reviews in Your WooCommerce Store?

ReviewX is a fully customizable WooCommerce review plugin. You can use its potential to glow your reviews efficiently.

Here are the key points for choosing ReviewX-

• It’s free of cost to add WooCommerce photo reviews whereas other plugins have no free plan (fully paid.)
• Allows your customers to add video reviews too (only on paid plans).
• Send personalized emails to request customer feedback by adding email content, photos, links, and more.
• Offer discounts to encourage customers to leave reviews.
• Add custom post-type reviews 
• Import-export your reviews from various sites and more.

To learn more about ReviewX features and implementation, you can read our detailed blog on Customer Reviews for WooCommerce

FAQs

Can I add photo & video reviews without a plugin?

Yes! You can manually add a file upload option to your review form using custom code. However, this requires technical knowledge or the cost of hiring a developer. 

How do I encourage customers to leave photo and video reviews?

Offer incentives like discounts, loyalty points, or exclusive perks for photo and video review submissions. Use ReviewX to automate the process and enable one-click photo and video review upload options. 

Are photo and video reviews good for SEO?

Absolutely! User-generated photos and videos add fresh, keyword-rich content to your site, improving search rankings.

For example- A review saying that “ReviewX is the best WordPress video review plugin.” These keywords signal to search engines that your site is active and engaging and lets you be on SERP.

What’s the best layout for displaying photo and video reviews?

Displaying user-generated reviews depends on your store’s design and the nature of your products. However, there are three common ways to present visual reviews: list, masonry, and grid layout.

How do I handle negative Photo Reviews?

Start by responding quickly and professionally to the reviewer. Thank them for their feedback and apologize for any issues they faced. 

Next, explain how you plan to fix the problem. 

Tell the customer the necessary steps and ensure this will not happen in the future. If not, you will offer a hassle-free refund, a replacement, or another solution that addresses their concern.

How do I add schema markup for photo and video reviews?

Using ReviewX, an SEO-friendly plugin can automatically generate structured data (schema markup) for your reviews. This helps Google display star ratings, customer images, and even video thumbnails in search results, improving visibility.

What’s the best plugin for photo and video reviews?

ReviewX is the top choice for WooCommerce stores, allowing customers to submit both photo and video reviews effortlessly.

Not only that, this plugin also can add multi-criteria ratings, request customer reviews, add custom post-type reviews, and more to make itself better than others.

Final Thoughts

Photo and video reviews are powerful tools to boost sales and build customer trust. Visual feedback helps potential buyers make informed decisions and enhances your brand’s credibility. 

With ReviewX, you can easily enable and start collecting both photo and video reviews in just a few minutes.

If you face any issues installing, enabling, or uploading photos/video reviews in ReviewX, reach out to us- we’re here to help!

Don’t forget to set up the automated review collection though. It’s a massive time saver that can boost your sales through the roof.