ReviewX Cloud · Store insights

Know exactly what to do next with your reviews

ReviewX turns your orders and reviews into a short, plain list of actions, shows how many customers you actually reach and compares you with similar stores. For one store or fifty, on every plan.

Included with every plan, free too. 14-day free trial · No card required · Cancel anytime

ReviewX Cloud
ReviewX store insights page

What to do next

Five plain rules. Real numbers. One button each.

No guesswork and no AI scores: every suggestion comes from a fixed rule and shows the number behind it, only when there is enough data.

  1. 1Unhappy customers waiting · 1 or 2-star reviews with no reply after two days.
  2. 2Orders never asked · delivered orders with no review request, and why.
  3. 3Best sellers without reviews · top sellers with fewer than five reviews.
  4. 4A weak criterion · for example Delivery rated well below Quality.
  5. 5Reminder timing · when customers really review versus when you ask.
ReviewX Cloud
ReviewX overview with items that need attention

Review journey

See where reviews get lost

From delivered orders to published reviews, every step is counted, so you know whether to fix your timing, your email or your form.

  • Review capture: the share of delivered orders that left a review
  • Where reviews come from: emails, your store's form or imports
  • Reply speed and the share of sales covered by reviews

A scorecard that means something

Five numbers per store, each with its change over the period and, when there is enough data, how you compare with similar stores.

Rating 4.6 +0.2

Average of published reviews.

New reviews 77 +120%

Reviews in the selected period.

Review capture 45% Top 25%

Delivered orders that left a review.

Replied 69% in 18 h

Reviews you answered, and how fast.

Photo reviews 16% +4%

Reviews that include media.

Benchmarks only appear when 25 or more similar stores qualify. We never show another store's data.

Every store, every detail

Read-only views that answer the questions shop owners actually ask, with a link to fix things in WordPress.

Every product with its rating, review count and the ones that sold well but have no reviews yet.

ReviewX Cloud
Products

Many stores?

All your stores in one dashboard

Compare stores side by side, see which one needs you first and switch between them without losing your place.

ReviewX Cloud
ReviewX stores overview with several stores

Store insights: questions

Is the dashboard included in the free plan?
Yes. Every ReviewX account gets the ReviewX Cloud dashboard and store insights for its connected stores.
Where does the data come from?
From your store, synced by the ReviewX plugin: orders, reviews, products and the review emails ReviewX sends.
How do benchmarks work?
You are compared with WooCommerce stores on ReviewX with a similar order volume, only when at least 25 of them qualify. No other store's data is ever shown.
Do you use AI to score my reviews?
No. Every suggestion comes from a simple, transparent rule and shows the number behind it.

See what your reviews are telling you

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