Features / Multi-criteria ratings

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Multi-criteria ratings: show what makes a product great

Let customers rate quality, value, fit, delivery or anything you choose. Shoppers see exactly where a product shines, and you see exactly what to improve.

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yourstore.com/product/apex-pro-wireless-headphones
Multi-criteria ratings: show what makes a product great

How it works

1

Name your criteria

Quality, Delivery, Price, Fit, Comfort: whatever matters for your products.

2

Customers rate each one

The form asks for a score per criterion; the overall rating is calculated.

3

Everyone sees the detail

Averages per criterion show on the product and in your insights.

More honest ratings

A slow delivery no longer drags down a great product.

Answers for shoppers

Shoppers check the criteria they care about.

Insights for you

See which criterion lowers your rating and fix it.

Per post type

Different criteria for products, courses or listings.

Everything you get

  • 2 criteria on Free, up to 10 on paid plans
  • Averages and bars per criterion
  • Star, thumbs or emoji rating styles
  • Criteria scores in Google review schema
  • Criteria insights in the ReviewX dashboard
yourstore.com/product/apex-pro-wireless-headphones
Multi-criteria ratings

Multi-criteria ratings: questions

What are multi-criteria reviews?
Reviews where customers score several aspects of a product, such as quality, value and delivery, instead of giving one overall star rating.
How many criteria can I add?
Two on the free plan and up to ten on paid plans.
Does the overall rating still show?
Yes. The overall rating is the average of the criteria and works with WooCommerce, themes and Google.

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