WooCommerce Review Plugins: Why It Matters & What to Look for!

Having reviews has become a norm as nearly 95% of consumers read online reviews before buying. 

So, it’s the best option to stand out in showcasing the reviews. But you don’t get much with the WooCommerce default option.

A dedicated review plugin can give you a solution- present the reviews more engagingly and dynamically.

Let’s see why the plugin matters more than ever, and which features make a great review plugin. 

We’ll also know how it enhances customer trust, boost sales, and create a better shopping experience.

Types of WooCommerce Reviews

The first thing you should know is that you will get several types of reviews in WooCommerce. They come in various forms, and each offers unique value.

Here are the most common types of reviews you will get:

• Ratings: Typically displayed as one-to-five-star or ten in ranking, often with a short explanation. This is the most common face of a customer review section.
• Quotes & Testimonials: The quotes are word-of-mouth told by consumers, whereas testimonials can be text-based or include multimedia elements like images and videos. 

You can use both in your brand’s marketing, either on your website or social media. 

• Photo and Video Reviews: Customers nowadays upload photo/video reviews showcasing how they use a product or service. 

These reviews often include live experiences, making them highly engaging and persuasive.

However, you can use multiple types of customer reviews too, both on your website and third-party review platforms like Google, Trustpilot, G2, and others.

So, Why Using the WooCommerce Reviews Plugin is Important?

Plugins make your manual tasks easier.

And when it comes to the WooCommerce review plugins, it help you to manage and showcase reviews effectively, ensuring you get the most out of user-generated content. 

Here are the details of why should you use a WooCommerce reviews plugin:

Easy to Manage

Manually collecting and managing reviews can be time-consuming, especially as your store grows. 

So, a review plugin helps you collect, moderate, and display reviews effortlessly. They even let you automate this process.

Plus, you can enable auto-approval for verified customers, respond to feedback quickly, categorize reviews, and even more, for better organization. 

SEO-friendly

Using a WooCommerce reviews plugin makes your store more SEO-friendly by seamlessly generating user-generated content.

It adds schema markup (rich snippets) that displays star ratings on Google search results, increasing visibility and click-through rates (CTR).

Additionally, regularly updated reviews signal engagement and credibility to search engines, boosting organic traffic. 

Aggregate multi-platform reviews

Survey reports say that customers tend to read all the reviews and check the ratings from the site before buying the product.

This study reveals that 40% of customers won’t take action until they read two or more reviews from different sources.

So, the customers won’t just check your website; they will search other review platforms like Google, Trustpilot, Facebook, etc. for validation. 

A WooCommerce review plugin aggregates and displays reviews from multiple platforms in one place. This builds trust and reduces buyer hesitation.

Shortcode Support

A WooCommerce review plugin with shortcode support lets you do anything you want- tweak your traditional reviews, design them, add unique features, cut them, or else. 

But using a shortcode requires technical expertise. You can’t make it alone if you are not a coding guy. You have to hire someone to do these things. 

The good thing is that most WordPress plugins are shortcode-supported these days. So, just cross-check the plugin you want to use before.

Third-party Tool Integration

A WooCommerce review plugin should integrate with third-party tools like email marketing tools, CRM software, automation tools, and others. 

This helps you collect more authentic reviews effortlessly and boost engagement without additional manual work.

Customer Support 

A review plugin not only helps collect and display customer feedback but also enhances customer support by responding to queries or interactions.

You can provide prompt and professional responses to reviews to build trust and loyalty, ultimately leading to higher retention rates and increased conversions.

Though having this type of manual support is time-consuming and possibly makes errors, where integrating with the helpdesk or live chat tools gives you a plus.

Key Features to Look for in a WooCommerce Review Plugin

You will get several plugins in the market, so choosing one is very difficult.

That’s why, we have made a list of key features that set some work when you choose a plugin for your business.

Let’s know them-

User-friendly Interface

A complex plugin can slow down your workflow, whereas a good plugin starts you with understandable installation, setup, and management.

Then talking about the design, a review plugin should have seamless navigation, easy customization, and hassle-free moderation. 

“88% of online consumers won’t return to a website with a poor user experience.”

So having a smooth, user-friendly, and well-integrated review plugin interface lets you make your store professional and engaging.

Customization Options

It’s wise to choose a good WooCommerce reviews plugin that gives you full control over customization.

Instead of relying on a typical review system, you can customize star ratings, review layouts, colors, fonts, and even review placement to enhance user experience.

By choosing a plugin with robust customization options, you’ll get your review section to look professional, and enhance your WooCommerce store’s credibility. 

Review Automation Process

Next, check whether the review plugin has an automatic review collection process or not.

Instead of manually reaching out to customers for feedback, automation will save you valuable time and ensure consistency. 

You can automatically send review requests, follow-up emails, review reminders, and more- ensuring you capture every opportunity for customer feedback.

This automation will not only reduce your human error but also help you gather a higher volume of genuine reviews.

Multi-Criteria Review Option

Some products need more than just a star rating. That’s where multi-criteria reviews help. 

It lets customers rate aspects like quality, durability, price, ease of use, and more (as the user wants), providing a detailed and reliable evaluation. 

This granular insight not only helps potential buyers make informed decisions but also enables store owners to identify specific areas for improvement. 

For instance, ReviewX offers multi-criteria rating systems, enhancing the depth and usefulness of customer reviews. 

Schema Markup

Schema markup enables Google to display star ratings, review counts, and customer feedback in search results.

These results not only enhance your store’s visibility but also boost click-through rates by providing instant social proof.

So, choose the plugin that supports the SEO and rich snippet. It will help you to grow faster.

Integration Capabilities

Integration helps you connect various tools, services, or platforms with your WordPress website to enhance its functionality without the need for extensive coding knowledge.

Here, you can use several types of integration in various niches. It can be either-

• eCommerce platforms, 

• email marketing tools, 

• Security and backup,

• Analytics and tracking

• or social media platforms, and more.

So, check the required integration in the plugin you want to use.        

Support for Multimedia Reviews

Traditional reviews contain only text and ratings but adding images or videos can make your reviews unique and increase conversion rates by up to 89%.

That’s why choosing a review plugin with multimedia support is essential. 

The rich, visual content builds trust, as potential buyers can see real-life presentations of your products in use; lets you have organic traffic and improves your search engine rankings.

Consider Things When Choosing the Right WooCommerce Reviews Plugin

Now you know the features you’re looking for, but how do you actually choose what’s best for your store? 

Here are the things to consider when choosing the right WooCommerce review plugin for your store:

1. Know Your Store’s Needs

Consider whether you need basic review functionality (like WooCommerce default) or advanced features like multi-criteria reviews, multimedia reviews, automated follow-ups, or in-depth analytics. 

Understanding your needs ensures that the plugin you select aligns perfectly with your business goals and enhances customer engagement.

2. Budget Considerations

Budget is a main factor when selecting a WooCommerce review plugin. 

Free plugins may offer you fair features; whereas premium plugins offer to deliver more robust functionality, dedicated support, and regular updates. 

Compare the cost with the benefits- the right plugin can save time, improve customer trust, and boost your sales.

3. Scalability and Future-Proofing

As your business grows, your review system should be able to handle increased traffic and more complex data. 

Choose a plugin that is built with scalability in mind, ensuring it can adapt to evolving customer needs and market trends. 

A future-proof solution will continue to support your growth, integrate with new tools, give premium support, and provide ongoing value as your store expands.

The Takeaway

When you choose a review plugin that fits your store’s needs, budget, and future plans, managing reviews becomes much easier. 

This not only simplifies your workflow but also turns visitors into loyal customers.

Let us know your thoughts about WooCommerce review plugins and which review plugin you are going to use.

We recommend ReviewX as being the best WooCommerce review plugin with all the necessary features.