---
title: How to Manage the First Review Request Email
description: Configure and customize the initial automated review request sent after order completion.
url: "https://reviewx.io/docs/manage-woocommerce-first-review-request-email-using-reviewx/"
updated: "2026-09-22"
category: WooCommerce Review Reminder Email
tags:
  - ReviewX
---

# How to Manage the First Review Request Email

The First Review Request Email is your primary tool for gathering verified social proof after a customer completes an order. ReviewX automates this sequence, ensuring invitations are sent at the ideal moment after product delivery.

![ReviewX First Review Request Email Settings](https://reviewx.io/wp-content/uploads/2026/09/review_reminder_settings_annotated.png)

## Configuring the First Review Request

1. Navigate to **ReviewX → Review Reminder**.
2. Click on the **Reminder settings** tab.
3. Locate the **First review request** row **[1]**.
4. Toggle the switch **On** to activate the automated sequence.
5. Set the delivery delay (e.g., send 3 or 7 days after order status changes to *Completed*) so the buyer has adequate time to experience the product.
6. Click **Save** at the bottom right.

## Monitoring Email Analytics

Track your campaign performance directly on the **Review Reminder → Request emails** dashboard. ReviewX provides real-time counts for *Sent*, *Opened*, *Clicked*, *Completed*, and *Failed* emails, helping you optimize timing and open rates.