---
title: "How to Localize Review Reminder Email Templates for Multi-Language Stores"
description: "Sending automated review reminder emails in the customer’s native language significantly increases review submission rates. If a customer places an order on your Spanish or French storefront, receiving a review request email in that same language creates a seamless post-purchase…"
url: "https://reviewx.io/docs/localize-review-reminder-emails-multi-language/"
updated: "2026-09-29"
category: WooCommerce Review Reminder Email
---

# How to Localize Review Reminder Email Templates for Multi-Language Stores

Sending automated review reminder emails in the customer’s native language significantly increases review submission rates. If a customer places an order on your Spanish or French storefront, receiving a review request email in that same language creates a seamless post-purchase experience and builds brand trust.

ReviewX allows you to configure language-aware review request sequences that automatically deliver localized content, review links, and incentive discount codes based on the customer's order language.

**Prerequisite:** Ensure you have ReviewX Pro activated and an active multilingual plugin such as **WPML WooCommerce Multilingual** or **Polylang for WooCommerce** installed on your store.

## How ReviewX Tracks Customer Language

When an order is placed in WooCommerce, multilingual plugins record the customer's browsing locale (e.g. `es_ES`, `fr_FR`, `de_DE`) in the order metadata (`wp_postmeta` or HPOS order meta table). ReviewX automatically captures this locale during the automated review scheduling process.

## Configuring Localized Email Templates

![ReviewX Email Template Editor with Dynamic Variables](https://reviewx.io/wp-content/uploads/2026/09/email_template_editor_annotated.png)

1. Navigate in your WordPress admin to **ReviewX → Settings → Review Email**.
2. Select the email sequence you wish to localize:
   - **First Review Request**
   - **Follow-Up Reminder**
   - **Photo / Video Review Request**
3. In the template editor, utilize dynamic merge tags to ensure customer and order details render accurately in any language:
   - `{customer_name}`: Automatically inserts the customer's first name.
   - `{product_title}`: Inserts the localized product title from the translated order item.
   - `{shop_name}`: Inserts your store name.
   - `{review_link}`: Generates a direct review submission URL leading to the language-specific product page.

## Translating Email Subject Lines and Content

To deliver localized email copy per language:

1. In **WPML → String Translation**, search for the domain `admin_texts_rvx_settings` or search directly for your email subject line.
2. Provide localized translations for each active language:
   - **English:** *How was your recent purchase? Share your thoughts!*
   - **Spanish:** *¿Qué tal tu compra reciente? ¡Comparte tu opinión!*
   - **French:** *Comment s'est passé votre achat ? Donnez votre avis !*
   - **German:** *Wie gefällt Ihnen Ihr Kauf? Teilen Sie Ihre Erfahrung!*
3. Translate the body text, CTA button label (*"Write Review" → "Escribir reseña"*), and footer unsubscribe text.
4. Click **Save**.

## Testing & Verifying Multi-Language Delivery

![Configuring Automated Review Reminder Sequences in ReviewX](https://reviewx.io/wp-content/uploads/2026/09/reminder_sequence_schedule_annotated.png)

1. In **ReviewX → Settings → Review Email**, scroll to the **Send Test Email** section.
2. Enter your testing email address and select a test order placed in a non-default language.
3. Send the test email and inspect your inbox:
   - Verify that the subject line, greetings, and body text match the intended language.
   - Confirm that clicking the review button leads directly to the localized product review form (e.g., `https://yourstore.com/es/product/...#reviews`).