---
title: How to Import Reviews from CSV File in ReviewX
description: "Migrating customer reviews from another platform, importing historical sales feedback, or onboarding bulk testimonials into WooCommerce is fast and seamless with ReviewX's 3-step **CSV Import Wizard**. ![ReviewX Import Reviews from CSV Wizard](https://reviewx.io/wp-content/uploads/2026/09/reviewx_import_export_screen.png) The 3-step ReviewX CSV Import screen featuring template…"
url: "https://reviewx.io/docs/import-reviews-from-csv/"
updated: "2026-09-23"
category: Review Import Export
---

# How to Import Reviews from CSV File in ReviewX

Migrating customer reviews from another platform, importing historical sales feedback, or onboarding bulk testimonials into WooCommerce is fast and seamless with ReviewX's 3-step **CSV Import Wizard**.

![ReviewX Import Reviews from CSV Wizard](https://reviewx.io/wp-content/uploads/2026/09/reviewx_import_export_screen.png)
The 3-step ReviewX CSV Import screen featuring template download, column matching, and drag-and-drop file upload.

## Step 1: Download the Standardized CSV Template

To ensure all review fields map accurately to WooCommerce and ReviewX Cloud, start with our official CSV template:

1. In your WordPress admin menu, navigate to **ReviewX → Import / Export**.
2. Under Card 1 (*Download Template*), click the **Download Sample CSV** button (or download directly from [Review_Import_Template.csv](https://cdn.reviewx.io/Review_Import_Template.csv)).
3. Open the downloaded file in Microsoft Excel, Google Sheets, or Apple Numbers.

## Step 2: Match and Format Columns

Fill out or format your historical reviews to match the following column structure:

- **product_id:** The WordPress Post ID of the WooCommerce product (or the product SKU if configured).
- **rating:** Numerical review score from `1` to `5`.
- **customer_name:** Name of the customer who submitted the review.
- **customer_email:** Customer email address.
- **review_title:** (Optional) Short headline summarizing the review.
- **feedback:** The full customer review comment text.
- **created_at:** Date and time of review creation (formatted as `YYYY-MM-DD HH:MM:SS`).
- **attachment:** (Optional) Public image URLs separated by commas.
- **review_reply:** (Optional) Public store owner reply to the review.

## Step 3: Upload and Execute Import

1. In the **Upload & Import** section, drag and drop your finalized `.csv` file into the upload zone (or click **browse** to select it). ReviewX supports CSV files up to 10MB.
2. Configure import options:
   - **Auto publish:** Check this option to immediately publish imported reviews to your live storefront widget. Leave unchecked if you prefer to hold them in *Pending* status for moderation.
   - **Mark as verified:** Check this option to award imported reviews the official "Verified Owner" badge.
3. Click the blue **Import now** button.
4. The progress modal will display real-time import metrics. Once completed, your reviews are instantly accessible in **ReviewX → Reviews** and synchronized to ReviewX Cloud.

## Import History & Revert Tool

If you made a formatting mistake in your CSV file, navigate to the **Import History** tab. ReviewX keeps an audit log of every CSV import batch, allowing you to review imported counts or revert an entire batch in a single click without affecting your existing native reviews.

## Related Articles

- [How to Export Reviews to CSV](https://reviewx.io/docs/export-reviews-to-csv/)
- [How to Clean Up Duplicate Reviews](https://reviewx.io/docs/duplicate-reviews-cleanup/)