---
title: How to Get Email Notifications for New Reviews in ReviewX
description: Get notified by email the moment a customer submits a new review, filtered by rating if you want.
url: "https://reviewx.io/docs/how-to-receive-review-notification-email-using-reviewx/"
updated: "2026-09-22"
category: Features
---

# How to Get Email Notifications for New Reviews in ReviewX

Waiting days to notice new customer feedback can lead to missed moderation opportunities or delayed replies to customer questions. ReviewX includes real-time **Admin Notifications** that automatically email store managers the instant a review is submitted.

![ReviewX Admin Notification Settings](https://reviewx.io/wp-content/uploads/2026/09/admin_notification_settings_annotated.png)
Configure review notifications under Settings → General settings: toggle the notification switch \[1\], choose conditions and admin email \[2\], and click Save \[3\].

## Step-by-Step Configuration

1. In your WordPress admin dashboard, navigate to **ReviewX → Settings**.
2. Ensure the **General settings** tab is active.
3. Under the **Admin notification** card, toggle the switch **Notify me when a customer sends a review** \[1\] to **ON**.
4. Set your notification rules \[2\]:
   - **When to notify:** Select whether to receive alerts *for all rating* or only for specific rating thresholds (such as 1-star or 2-star reviews requiring urgent attention).
   - **Admin email:** Enter the destination email address (e.g. `support@yourstore.com` or store manager inbox).
5. (Optional) Upload a **Shop icon** to represent your brand avatar on owner replies.
6. Click the blue **Save** button \[3\] in the bottom right corner.

## Ensuring Reliable Email Delivery

For optimal email deliverability, configure custom SMTP credentials under **ReviewX → Settings → SMTP**. ReviewX includes a built-in test email tool so you can confirm inbox delivery immediately.

## Related Articles

- [Connecting Your Own SMTP Server in ReviewX](https://reviewx.io/docs/smtp-settings-reviewx/)
- [Managing All WooCommerce Reviews](https://reviewx.io/docs/manage-all-woocommerce-reviews/)