---
title: How to Migrate Native WooCommerce Reviews to ReviewX
description: "If you have been running a WooCommerce store using the default WordPress comment/review system, you likely have existing reviews that you don't want to lose when upgrading to ReviewX. The great news is that **ReviewX is fully backward-compatible with native…"
url: "https://reviewx.io/docs/how-to-migrate-woocommerce-reviews-to-reviewx/"
updated: "2026-09-29"
category: Review Import Export
---

# How to Migrate Native WooCommerce Reviews to ReviewX

If you have been running a WooCommerce store using the default WordPress comment/review system, you likely have existing reviews that you don't want to lose when upgrading to ReviewX. The great news is that **ReviewX is fully backward-compatible with native WooCommerce reviews** — no manual export or CSV formatting is required.

This guide explains how ReviewX automatically absorbs and elevates your existing WooCommerce reviews into modern multi-criteria rating widgets.

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### How the Automatic Migration Works

WooCommerce stores default product reviews as custom comment types (`comment_type = 'review'`) in your WordPress `wp_comments` database table. When you install and activate ReviewX:

1. **Instant Data Detection:** During the initial onboarding sync, ReviewX scans your database for all existing WooCommerce reviews.
2. **Preserving Historical Integrity:** ReviewX imports every star rating, review text, customer name, email address, timestamp, and approved status into the ReviewX engine.
3. **Automatic Schema Upgrade:** Your legacy reviews are instantly upgraded to support modern Google Rich Snippets (Schema.org JSON-LD), helpful voting (thumbs up/down), and verified purchaser badges.

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### Step 1: Complete the Initial ReviewX Synchronization

1. When connecting ReviewX with your license key, ReviewX prompts you to run the initial data sync.
2. Navigate to **ReviewX → Tools → Synchronization**.
3. Click **Sync now** to synchronize all historical orders, products, and existing reviews.

![ReviewX Data Synchronization Tool](https://reviewx.io/wp-content/uploads/2026/09/tools_sync_connection.png)

*Figure 1: ReviewX synchronization tool linking your historical WooCommerce reviews with ReviewX Cloud.*

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### Step 2: Verify Existing Reviews in ReviewX Admin

1. Navigate to **ReviewX → All Reviews**.
2. Your pre-existing WooCommerce reviews will appear in the table with their original star ratings and dates intact.
3. You can now manage them using ReviewX's modern moderation tools — edit text, highlight top reviews, add official store owner replies, or filter by rating.

![ReviewX All Reviews Moderation Table](https://reviewx.io/wp-content/uploads/2026/09/all_reviews_table_annotated.png)

*Figure 2: ReviewX All Reviews moderation dashboard managing native and upgraded reviews.*

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### Step 3: What Happens to Multi-Criteria on Legacy Reviews?

Since native WooCommerce reviews only capture a single 1-to-5 star rating, ReviewX maps the overall rating to your primary score. Any newly submitted reviews moving forward will collect granular multi-criteria evaluations (e.g. Quality, Delivery, Value) according to your configured settings.

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### Frequently Asked Questions

#### Will activating ReviewX delete my WordPress comments?

No. ReviewX never deletes your original WordPress comments table data. It safely mirrors and enhances the data for display and rich snippets.

#### What if I deactivate ReviewX later?

If you ever deactivate ReviewX, your original reviews remain safely stored in the standard WordPress comments table, ensuring zero vendor lock-in.