---
title: How to Configure Review Voting and Helpful Feedback in ReviewX
description: "Not all product reviews carry equal weight. A detailed review providing specifics on fabric durability or sizing accuracy helps prospective buyers far more than a simple two-word comment. Allowing shoppers to vote on reviews (\"Was this review helpful?\") turns your…"
url: "https://reviewx.io/docs/how-to-configure-review-voting-and-helpful-feedback-reviewx/"
updated: "2026-10-04"
category: Configuration
---

# How to Configure Review Voting and Helpful Feedback in ReviewX

Not all product reviews carry equal weight. A detailed review providing specifics on fabric durability or sizing accuracy helps prospective buyers far more than a simple two-word comment. Allowing shoppers to vote on reviews ("Was this review helpful?") turns your review section into a dynamic, community-moderated resource. **ReviewX** includes a comprehensive **Review Voting System** that lets store owners configure review voting rules, choose voting modes, and prevent vote manipulation.

  ![ReviewX Customer Review Voting and Helpful Feedback Settings](https://reviewx.io/wp-content/uploads/2026/10/rvx_review_voting_settings_annotated.png)

Why Review Voting Increases Conversions

When potential buyers see that 42 customers found a particular review helpful, trust in that testimonial skyrockets. Review voting highlights authentic customer experiences and helps shoppers make confident buying decisions quickly.

## Choosing Your Voting Mode in ReviewX

ReviewX gives store owners full flexibility in how feedback is gathered:

| Voting Option | Storefront Display | Best Suited For |
| --- | --- | --- |
| **Allow like & dislike** | Dual Thumbs Up & Thumbs Down buttons | Technical gear, apparel sizing, and electronics where community debate provides balanced clarity. |
| **Allow only like** | Single "Helpful" / Thumbs Up button | Boutiques, luxury goods, and creator stores seeking positive-only engagement without negative brigading. |

## Step-by-Step Configuration Guide

### Step 1: Open Review Settings

Navigate to **ReviewX → Reviews** in your WordPress admin dashboard and click on the **Review settings** tab.

### Step 2: Enable Review Voting

Locate the **Enable like / dislike** setting (marked with **Badge 1**). Toggle the switch to the **ON** position.

### Step 3: Select Your Voting Mode

Once toggled, the voting mode selector expands (marked with **Badge 2**). Choose between:

- **Allow like & dislike:** Enables both positive and negative voting counters.
- **Allow only like:** Restricts interaction to positive appreciation only.

### Step 4: Save Changes

Scroll to the bottom of the page and click **Save changes**. Your storefront review list will immediately display the configured voting buttons on each review card.

## Vote Spam Prevention & Integrity Protection

ReviewX includes built-in safeguards to maintain vote authenticity:

- **Session & IP Fingerprinting:** ReviewX hashes voter IP addresses and tracks local session tokens, ensuring a user cannot inflate or deflate votes through repeated clicks.
- **Instant Counter Updates:** Review votes update dynamically via AJAX without reloading the product page.
- **Storefront Sort Integration:** When voting is enabled, customers can use the storefront filter bar to sort reviews by *Most Helpful* first.