Migrating an established e-commerce store from Shopify or switching review platforms can feel daunting when you have accumulated hundreds or thousands of hard-earned customer reviews. Losing verified testimonials means losing organic Google SEO rankings and consumer trust. ReviewX includes a high-performance CSV Bulk Import Engine that allows you to migrate customer reviews from platforms like Yotpo, Loox, Judge.me, Stamped.io, and AliExpress cleanly into WooCommerce with full multi-criteria and photo attachment support.
Complete Historical Integrity
ReviewX preserves original submission timestamps, reviewer names, verified purchaser flags, star ratings, and hosted image URLs during import—ensuring your social proof remains historically accurate and fully compliant with Google rich snippets.
Step-by-Step Migration Guide
Step 1: Export Your Reviews from Your Previous Platform
Export your reviews to a CSV file from your existing provider:
- Yotpo: Navigate to Reviews → Moderation → Export Reviews.
- Loox: Go to Settings → Manage Reviews → Export all reviews to CSV.
- Judge.me: Navigate to Reviews → Import & Export → Export reviews.
Step 2: Access the ReviewX Import Tool
In your WordPress sidebar, navigate to ReviewX → Import / Export and select the Import tab (marked with Badge 1).
Step 3: Align Columns with the ReviewX CSV Schema
ReviewX requires standard column headers (marked with Badge 2). Download the official sample CSV template and ensure your columns match:
| Column Name | Required? | Description & Format |
|---|---|---|
product_id / sku |
Required | The WooCommerce Product ID or exact Product SKU to bind the review to. |
author_name |
Required | Full name or nickname of the reviewer. |
author_email |
Required | Reviewer email address (used for Gravatar and verified buyer matching). |
rating |
Required | Integer from 1 to 5. |
review_content |
Required | The main body text of the customer testimonial. |
review_title |
Optional | Headline or summary title of the review. |
created_at |
Optional | Timestamp formatted as YYYY-MM-DD HH:MM:SS. |
media_urls |
Optional | Comma-separated public URLs pointing to customer uploaded images or videos. |
Step 4: Upload & Process
Drag and drop your prepared CSV file into the ReviewX upload dropzone and click Import Now. ReviewX validates each row, creates native WooCommerce comment records, calculates aggregate rating schemas, and reports import completion statistics.
